Privacy Policy

**Privacy Policy**

**Last Updated:** 20th August 2024

This Privacy Policy describes how BPR Roofing Services Ltd ("we," "us," or "our") collects, processes, and shares personal information from visitors ("you" or "your") of our website, www.bprroofing.co.uk (the "Website"). Your privacy is important to us, and we are committed to protecting it.

### 1. Information We Collect

We may collect the following types of personal information:

#### 1.1. Information You Provide to Us

- **Contact Information:** Name, email address, phone number, and postal address when you fill out forms or sign up for our services.

- **Account Information:** Username, password, and other information you provide when creating an account.

- **Payment Information:** Credit card or other payment details when you make a purchase.

- **Communications:** Information contained in any correspondence with us, including emails and contact forms.

#### 1.2. Information Collected Automatically

- **Device Information:** Information about your device, including IP address, browser type, operating system, and device identifiers.

- **Usage Data:** Information about your usage of our Website, including pages visited, time spent on the site, clickstream data, and referring website addresses.

- **Cookies and Tracking Technologies:** We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. For more information, see our [Cookie Policy](#).

### 2. How We Use Your Information

We may use your personal information for the following purposes:

- **To Provide Services:** To fulfill your requests and provide you with our services, including processing transactions and customer support.

- **To Improve Our Website:** To analyze how our Website is used and improve its functionality and user experience.

- **To Communicate with You:** To send you updates, newsletters, marketing communications, and other information that may be of interest to you, subject to your preferences.

- **To Comply with Legal Obligations:** To comply with legal requirements, court orders, and governmental requests.

- **To Protect Our Interests:** To enforce our terms of service, protect the security of our Website, prevent fraud, and protect our rights and the rights of others.

### 3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

- **With Service Providers:** We may share your information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, and analytics services.

- **For Legal Reasons:** We may disclose your information if required by law, to protect our rights, or in response to legal processes.

- **In Business Transfers:** If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

- **With Your Consent:** We may share your information with third parties when you have provided your consent to do so.

### 4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- **Access:** You have the right to request access to the personal information we hold about you.

- **Correction:** You have the right to request correction of any inaccurate or incomplete information.

- **Deletion:** You have the right to request deletion of your personal information under certain circumstances.

- **Objection:** You have the right to object to the processing of your personal information where we rely on legitimate interests as our legal basis.

- **Data Portability:** You have the right to request that we transfer your personal information to another organization, where technically feasible.

- **Opt-Out:** You have the right to opt out of marketing communications and certain data processing activities.

To exercise your rights, please contact us at [Contact Information].

### 5. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

### 6. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We ensure that any such transfers comply with applicable legal requirements.

### 7. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

### 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date above.

### 9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BPR RoofingServices Ltd

Unit 2c Industry Road

Carlton Industrial Estate

Barnsley

S713PQ

TEL: 01226709233  

EMAIL: info@bprroofing.co.uk